Dear Traveler,
Thank you for considering booking a trip with Mongolia Expeditions! To
book a tour with us please follow 4 simple steps below:
STEP 1: Familiarise yourself with your chosen tour
STEP 2: Check tour availability
STEP 3: Complete our booking form
STEP 4: Pay your confirmation deposit & balance
STEP 1: FAMILIARISE YOURSELF WITH YOUR CHOSEN TOUR
Make sure that you first read the relevant tour itinerary carefully including
the section on price included and excluded services. Please note that for
some tours due to product security reasons we publish only brief outline
itineraries; for these, please contact us to request more details by email.
Read the difficulty grading information. It is important that you choose a trip that is well suited to your experience and capabilities. Our office staff has first-hand experience and knowledge of all advertised tours and will be happy to provide you with the most detailed information about your chosen trip, enabling you to assess its suitability.
You may as well read about our logistics, expedition food and support staff from the Tour Support page.
STEP 2: CHECK TOUR AVAILABILITY
Check the availability of the selected tour. Each tour departure has a status
indication such as Open, Guaranteed and Closed.
For each of group trips, there is a minimum number of participants required to enable us to run it. The pricing panel of a trip gives an indication of group size, showing both minimum and maximum numbers. Once the minimum number is reached, the trip status will change from “Open” to “Guaranteed”. The trip status is changed from “Guaranteed” to “Closed” when the maximum number of participants is reached.
You should proceed with your international flight booking and other travel arrangements only when you know that the trip is either “Open” or “Guaranteed” to run.
STEP 3: COMPLETE OUR BOOKING FORM
Please download and fill in our Booking Form (
pdf
format - 25kb) and send it back to us by email or post to the address below:
Mongolia Expeditions LLC
POB 1930, Mongolia 211213
5-2 Jamyan Gun Street. SB district,
Ulaanbaatar, MONGOLIA
The booking form is prepared in Adobe Acrobat Software. If you can not view this file, please download your free copy of this software from the Adobe
web site.
STEP 4: PAY YOUR CONFIRMATION DEPOSIT & BALANCE
Your travel with us is confirmed upon receipt of a deposit of US$200.
On its receipt your participation in the tour is confirmed by an email notice. At the same time “Mongolia Travel
Information” file and a “Detailed Kit List” for the chosen
type of travel are sent to you. These contain useful advice on visas, vaccinations etc.
The balance is to be paid 6 weeks prior to trip commencement. An invoice is sent to you a week earlier stating the final due amount depending on the total number of participants who will have joined the tour by then.
In case if more people book the tour (late bookings) less than 6 weeks prior to tour commencement, an appropriate refund is given to you on your arrival to Mongolia.
You can pay online with your credit card or use a direct bank transfer. Our bank account details are provided upon request by email.
You may as well use international money transfer services such as Western Union or Money Gram. In this case recipient details are as below:
Batbayar Amgalanbayar
Mongolia Expeditions LLC
106, Jamyan Gun Street 5-2, 1st khoroo
Sukhbaatar district, Ulaanbaatar , MONGOLIA
After sending funds via Western Union or Money Gram, please forward us the control number with the sender's full name by email.
LATE BOOKINGS
There is no additional fee or discounts for late bookings (made less
than 6 weeks prior to trip commencement).
INSURANCE
It is essential to have a full insurance coverage from a reputable insurer.
Travel insurance should cover costs of medical services delivered during
your holiday, emergency evacuation, loss of or damage to your personal
and others’ property and belongings.
CANCELLATION POLICY
Due to a short travel season in Mongolia accommodation and facilities for
travelers tend to be flooded. Therefore arrangements are usually pre-booked
with the local suppliers such as airline companies and hotels. Hence is
the following cancellation charges are withheld from your payment:
7-0 days prior to trip start: 40% of price
35-8 days prior to trip start: 10% of price
36 and more days prior to trip start: An administration fee of US$50 per person.
TRANSFER OF TRAVEL
If you decide to transfer your booking to an alternative departure or tour,
a fee of US$50 will be charged plus the cost difference
between the two tours if the formerly booked tour cost is less than that
of the latter.
In the opposite case, if the formerly booked tour cost is higher than that of the latter, you will be refunded with the cost difference.
However, please note that we are unable to transfer your booking to an alternative tour later than 7 weeks prior to the trip departure date.
We, at Mongolia Expeditions look forward to organizing a memorable holiday for you!
